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Mongolia Travel FAQ

Have questions about traveling to Mongolia? Find practical answers to help you plan and enjoy your journey with confidence.

How can I book a tour?

You can book a tour by contacting us through our website or by email. Once we confirm the tour details and availability, we will provide you with the booking and payment information.

Can I customize my tour?

Yes. We can customize the itinerary based on your travel dates, interests, preferred destinations, accommodation and budget.

Do you offer private and group tours?

Yes, we offer both private and small-group tours. We mainly arrange private tours tailored to your interests, schedule, and preferences. We also offer small-group tours listed on our website.

Will I have phone service?

Mobile service is available in many towns, villages, and tourist areas, but may be weak or unavailable in remote countryside areas.

Is Wi-Fi available at ger camps and during tours?

Wi-Fi is limited in the Mongolian countryside and is available only at some tourist ger camps. A local SIM card with a data package is recommended for mobile internet, although coverage can be limited in remote areas.

How can I charge my devices?

You can charge your phone or camera in the vehicle and at most tourist ger camps. Remote camps may have limited electricity, so bring a power bank and charge your devices whenever possible.

Are there shops along the way?

Yes. Most countryside routes pass through small towns or villages with shops selling snacks, drinks, and basic necessities. In remote areas, shops may be far apart, so stock up when you can.